The shipment of our products starts 14 days after release. The shipping time extends over several business days. For this reason, some orders come earlier than others. Shipping abroad usually takes 1-2 weeks longer.
We ship all orders with DHL.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. An exchange is not possible, but a return is (within 14 days from receipt). The return must be announced in advance via the support. The refund of the order is usually made within 14 days after receipt of the return. Size changes are not possible after receipt of order.
All textiles that have rhinestones must be washed inside out and only by hand. Any other product must be washed at 30 ° and inside out.
You can contact us through our contact page! We will be happy to assist you.